Member Education
By educating your
consumers about advanced medical imaging procedures, as well as
their benefits and risks, we empower them to take an active role in
their health care. Here at NIA, this is about more than passive
education and lip service. And that's why we do more than
anyone else in the industry to educate and empower consumers.
These tools and resources allow consumers to make informed
decisions about their care:
- Consumer Portal: With a host of important tools and information about medical imaging benefits and risks, this portal offers members of your plan an easy-to-use resource that seamlessly integrates with your Web site. Users will find information about imaging procedures, radiation awareness, helpful tips on what to expect, important questions to ask, as well as interactive tools. This includes the ability for your consumers to search for an imaging provider using their own customized criteria, including services available and projected out-of-pocket expense, along with location, hours of operation, parking availability, and other convenience-related items.
- Facility Site Selection Support: Through our Consumer Choice program, we empower your members with support and concierge services to help them make informed decisions in selecting their preferred imaging facility, based on quality, convenience and affordability (including expected out-of-pocket costs).
- Informational Resources: In an effort to raise consumer awareness about the benefits and risks of advanced imaging procedures, we routinely publish informational resources for consumers, including imaging health, radiation awareness, how to select an imaging facility, and cost and quality guides.
We respect the patient-physician relationship and don't recommend that patients second-guess their physicians in the diagnosis and management of their care. However, we do urge consumers to become more involved in their health care by learning about the reality of today's rapid advances in medical imaging and asking important questions to help guide informed decisions.
To learn more about how partnering with NIA empowers your business, your providers and your consumers through ongoing education, contact us.
